Primary care lives and dies on volume, access, and follow-through. A full panel of patients who can reach you, get booked fast, show up, and come back every year is what keeps the practice healthy. We build the AI agents, automations, and website that answer the phones, triage the requests, book and rebook the visits, and pull patients back in for their annual checkups, so your front desk stops drowning and your schedule stays full.
The leak you can't see
When patients can't get through, they don't wait. They hang up, search again, and book with whoever picks up first. Multiply that across a busy phone day and the no-shows on top, and here is what slow, manual front-desk work is quietly costing your practice.
more likely to convert a new patient when you respond within 5 minutes instead of letting it sit.
of patients book with the first practice that responds, not the closest or the best one.
of inbound calls to a busy practice go unanswered, and 62% never leave a voicemail.
lost on every no-show, and roughly 1 in 5 primary care visits is a no-show.
Sources: InsideSales/MIT lead-response study (21x), speed-to-lead research (78% first-responder), medical-practice phone studies (missed-call and voicemail rates), Clearwave and Dialog Health no-show data (~19% in primary care), MGMA no-show cost (~$200 each). Figures are widely cited industry averages; your numbers will vary.
What we build for you
A front-desk teammate that never sleeps, answering by phone, text, and web chat in seconds so no call drops to voicemail.
The follow-up, recall, and reminders that staff never have time for, running quietly in the background.
A clean, trustworthy site that makes it easy to become a patient and book in a few taps.
The math
Move the sliders to your numbers. This models capturing the calls you miss today with instant, 24/7 response, plus the no-shows you claw back with automated reminders. And remember: a primary care patient isn't one visit. They come back every year, so each one you capture pays off again and again.
Model assumes a current capture/close rate near 5% on inquiries vs. roughly 15% with instant 24/7 response and follow-up, plus recovered no-shows at about $200 each and staff time saved. Primary care value compounds with recurring annual visits. Illustrative, not a guarantee.
Tuned to your specialty
Same core system, customized to the patient mix, visit types, and scheduling rhythm of your practice type.
Answers every call, books physicals and sick visits, and recalls patients for annual checkups so your panel stays full.
Book a demo for primary careHandles well-child and sick-visit booking for busy parents, sends vaccine and checkup reminders, and answers after-hours worry calls.
Book a demo for pediatricsBooks well-woman and prenatal visits, manages digital intake, and keeps recurring care on schedule across long patient journeys.
Book a demo for OB/GYNQualifies and nurtures high-intent inquiries, books consults, and keeps anxious patients informed through long, sensitive cycles.
Book a demo for fertilitySpreads arrivals with online booking, answers wait-time and insurance questions, and captures walk-in demand before patients pick a competitor.
Book a demo for urgent careCoordinates intake and scheduling, confirms visits with families, and reduces missed appointments across a mobile care team.
Book a demo for home healthDelivers the white-glove access members pay for, books visits instantly, and automates onboarding and renewal of memberships.
Book a demo for concierge & DPCHandles patient and caregiver calls with patience, books annual wellness visits, and recalls patients for chronic-care follow-up.
Book a demo for geriatricsLive in hours, not weeks
We look at how your practice runs today and find exactly where calls, visits, and patients slip through.
We build and train your agents, automations, and site on your visit types, your voice, and your workflow.
We deploy it, watch it run, and tune it as you grow, so your front desk gets its time back.
See exactly what an AI agent, smooth automations, and a premium site would do for your primary care practice.