The leak you can't see
Every missed call is a new patient walking to the practice down the street.
Patients shopping for a dentist, an implant, or Invisalign call a few practices and book with whoever
picks up first. They rarely leave a voicemail. Here is what slow, manual front-desk work is quietly
costing you.
0x
more likely to convert a lead when you respond within 5 minutes instead of letting it sit.
0%
of calls to a busy dental practice go unanswered during normal business hours.
0%
of new patients don't leave a voicemail, they just call the next practice on their list.
$0
lost in production on every no-show, and an empty chair costs even more in idle staff time.
Sources: InsideSales/MIT lead-response study (21x), Peerlogic 2026 inbound-call study across 26 dental
practices (38% unanswered), DentalBase missed-call data (86% of new patients skip voicemail), dental
no-show cost data (~$200 to $400 lost production per missed appointment). Figures are widely cited
industry averages; your numbers will vary.