In behavioral health and recovery, the window between deciding to get help and following through is small. A person ready on Monday may be gone by Wednesday. We build the AI agents, automations, and website that answer every call and message in seconds, handle HIPAA-aware intake and insurance checks quietly in the background, and route sensitive or urgent moments to a real person fast, so your practice fills more openings and keeps more people in care.
The leak you can't see
People reaching out for mental health or recovery support are often anxious, ambivalent, or in crisis. If the phone rings out, the form sits unanswered, or intake feels like a wall of friction, they don't try the next clinic. They stop. Here is what slow, manual front-office work is quietly costing your practice and the people you serve.
of behavioral health and recovery appointments are missed, with addiction programs reaching up to 50%, far above the ~18% medical average.
more likely to connect with someone when you respond within 5 minutes instead of letting the inquiry sit.
of inbound calls to a busy practice go unanswered, and 62% never leave a voicemail when they do not reach a person.
of patients give incorrect insurance info at intake, and 3-5% of policies lapse monthly, stalling admissions and denying claims.
Sources: Curogram mental-health no-show analysis (20-50%), InsideSales/MIT lead-response study (21x), medical-practice phone studies (missed-call and voicemail rates), VerifyTX behavioral-health eligibility data (intake info errors and policy lapse). Figures are widely cited industry averages; your numbers will vary.
What we build for you
A warm, patient front-office teammate that answers by phone, text, and web chat in seconds, day or night.
The follow-up, reminders, and waitlist work staff never have time for, running quietly in the background.
A calm, credible site that earns trust quickly and turns visitors into booked intakes.
The math
Move the sliders to your numbers. In behavioral health, value compounds: a therapy client in weekly sessions is worth thousands over their time in care, and a single recovery admission can be worth far more. This models capturing the inquiries you miss today with instant, 24/7 response, plus the no-shows you claw back with automated reminders.
Model assumes a current capture/close rate near 5% on inquiries vs. roughly 15% with instant 24/7 response and follow-up, plus recovered no-shows at about $200 each and staff time saved. Average patient value should reflect a full course of care, not a single session. Illustrative, not a guarantee.
Tuned to your specialty
Same core system, customized to the care model, intake flow, and patient journey of your practice type.
Books new clients fast, runs HIPAA-aware intake, and keeps recurring weekly sessions full with timely reminders.
Book a demo for therapy & counselingHandles medication-management scheduling, verifies insurance up front, and cuts the no-shows that waste limited prescriber time.
Book a demo for psychiatryResponds to high-intent admissions in seconds, verifies benefits, and routes urgent calls to a human before the moment passes.
Book a demo for addiction treatmentMatches each inquiry to the right clinician and specialty, balances caseloads, and keeps every provider's calendar full.
Book a demo for group practicesReduces the higher no-shows virtual care sees, sends easy join links, and keeps remote clients engaged between sessions.
Book a demo for teletherapyHandles sensitive intake with care, manages waitlists for limited program spots, and nurtures long decision cycles to admission.
Book a demo for specialty programsLive in hours, not weeks
We look at how your practice runs today and find exactly where inquiries, intakes, and clients slip through.
We build and train your agents, automations, and site on your services, your voice, and your intake and crisis workflow.
We deploy it, watch it run, and tune it as you grow, so your front office gets its time back and fewer people fall away.
See exactly what an AI intake agent, smooth automations, and a trustworthy site would do for your behavioral health or recovery practice.